Kayako eSupport 3.30.02 - 3.03mb

eSupport incorporates Kayako's leading ticket and e-mail management support desk software, including knowledgebase, troubleshooter, news and downloads publishing tools.

Offering your end-users a variety of self help resources, such as guided troubleshooters and a searchable knowledgebase, is a good way to cut down on your workload. eSupport makes this even more effective; knowledgebase articles are automatically suggested to end-users as they type out their tickets.

With eSupport, you can consolidate all of your organization's e-mail into a single area, using it both as a support desk and a collaborative e-mail client. With no more forwarding and carbon-copying to other parties, eSupport will improve the efficiency of your online operation.

Demo:
http://urlinn.com/?5VrB